Passendo is currently experiencing technical issues on geolocation targeting for campaigns. Campaigns with a geolocation setting risk not delivering at all, or delivering to the wrong areas.
The good news are - we can make sure your campaign operates as intended by manually configuring it for you.
If you are currently running a geolocation targeted campaign, or are considering setting one up for future use, please reach out to firstname.lastname@example.org with the following information:
Once we have configured the campaign in our backend, we will start it on your behalf, and you will not be able to make changes to the campaign’s settings
on your own - but we can manage that for you as well.
We sincerely apologize for the inconvenience this may cause, and we will keep all users updated once we manage to resolve the underlying issues. The Support team is looking forward to assisting you with your campaigns on short notice, so that the effects of the issue will be minimal for our Publishers while it persists!